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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Skelly

January 19, 2024

5  out of  5
rating by Wendy Skelly
"Brett and his team are amazing! I feel very taken care of by them. They are super responsive and always happy to help/answer questions. They really take the time to understand what you need/want. I high recommend them!"
We responded:
"Hi Wendy.......Thank you so much for the 5-star review!!! We make it our mission to provide the best coverage, with the best service, at the best possible price! We simply love insurance.......and we love helping our customers!!! Thanks again for the 5-star review! -Brett"
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Nicholas Klug

August 19, 2023

5  out of  5
rating by Nicholas Klug
"We're deeply grateful for the exceptional service we received during our recent claims. From the start, their team ensured a streamlined process, going above and beyond to support the repair shop. Their dedication to excellence and genuine care for customers is commendable. Thanks for setting a gold standard in customer service and making our experience seamless. Five stars!"
We responded:
"Thank you for taking the time to share your experience and kind words, Nicholas! Our team strives to go the extra mile and we truly appreciate your feedback regarding your claim! We are honored to have earned your trust and we look forward to providing you with the customer care that you deserve!"
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Josh Fisher

July 27, 2023

5  out of  5
rating by Josh Fisher
"Excellent insurance agent. I once got in a accident and he had my card to me and a repair shop ready within 30 minutes in Minnesota winter. That was amazing."
We responded:
"Hi Josh.......thank you so much for the 5 star review! Your review means the world to me.......and I cannot thank you enough! Our goal is to always bring you 5 star service at the very best price!! Thanks again for the review!!! Sincerely, Brett"
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Mary Ellen Miller

June 28, 2023

5  out of  5
rating by Mary Ellen Miller
"Wonderful service, people and reliability! We have had all good experiences with Brett and his team!"
We responded:
"Thank you for the wonderful review recognizing our efforts to provide you with friendly, professional and thorough customer care, Mary Ellen! It is our pleasure to be able to assist you with any of your insurance questions or needs and we truly appreciate your great feedback about our team. Thank you!"
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Andrew

January 16, 2023

5  out of  5
rating by Andrew
"Great service and great prices."
We responded:
"Hi Andrew.......Thank you so much for the 5 star review!! Really means a lot of us! We want to provide the very best service at the very best price! So always let us know if there is anything else we can ever do to help!!! Thanks again!!! -Brett"
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Brandon Stovern

October 13, 2022

5  out of  5
rating by Brandon Stovern
"Took the time to answer my questions with incredible detail and at a level that was easily understandable! This is a 5 star group!"
We responded:
"Thank you so much for the 5 star review Brandon!!! I really appreciate it! We absolutely love sharing our vast insurance knowledge. Making insurance simple and easy to understand is what we do best! As always.......let us know if you ever have any insurance related question........we are here to help! Thanks again! -Brett"
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firemanmn

May 7, 2022

5  out of  5
rating by firemanmn
"I called State Farm in a panic as I had a water leak. My agent is Melissa Barnett as she handled everything. This process that is supposed to be stressful she made very calming. I will be staying with State Farm and this office location is outstanding."
We responded:
"Melissa Barnett always goes the extra mile to assist you with any of your insurance questions or needs! We are so glad that she was able to assist you and bring you peace of mind during your stressful situations. It is always our pleasure to be able to provide you with the customer care that you deserve and we truly appreciate your feedback. This kind review makes our day!"
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Erica Lynn

March 31, 2022

5  out of  5
rating by Erica Lynn
"Great insurance agent with an awesome staff!"
We responded:
"Thank you for the wonderful 5 star review and for the kind words about our team, Erica! We all strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs"
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Y Az

January 10, 2022

5  out of  5
rating by Y Az
"My experience with state farm as a insurance home and auto and other services is amazing and they work for you ,the saving is unreel. Ifyou are looking for new agency or switch your insurance ,sign up with state farm especially this agent Mr Brett Holbrook and please please ask forMelissa Barnett she is a super amazing and know her job well,she will work for you and help you from the start to the end .she will save you a ton of money and she will make sure you are full insured .ponctual,reliable and excellent customer service oriented ,I gave her 5 star review and I thank her and tank state farm for everything they have done for us ,I will highly recommend Melissa Barnett at state farm ,you will not regret It. Melissa you are amazing agent....."
We responded:
"Thank you so much for the 5 star review.......we really appreciate it! I also cannot wait to share your review with Melissa. She is amazing!! She truly reflects our office's dedication to providing the best coverage, at the best price, with the very best in customer service!!! Cannot thank you enough!!!"
Profile photo of Bret Krick

Bret Krick

September 10, 2021

5  out of  5
rating by Bret Krick
"Great staff and never a communication problem. As much as having to buy insurance sucks, Brett and his staff have never let me down. Other than the owner spelling his name wrong, I think they are as close to perfect as possible."
We responded:
"Thanks so much for the 5 star review!!! We our best to make things as easy as possible!!! I think my parents knew I would be a handful so they have me that extra "T"!! :) Thanks again for the review and know we are always here to help with anything you need!! -Brett"
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Michelle Covington

October 26, 2020

5  out of  5
rating by Michelle Covington
"Extremely helpful and friendly staff! They are always very willing to explain things and never make me feel dumb for not knowing things. Super prompt and easy to work with."
We responded:
"Thank you so much for the 5 star review! It is our passion to make insurance simple, easy and affordable! We love helping with any and all questions.......so please keep them coming!! Thank you so much for placing your trust in my office! We will always be there for you! -Brett"
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john preisen

September 27, 2020

5  out of  5
rating by john preisen
"I love this place always great to work with and helpful!!"
We responded:
"Thank you so much for the 5 star review! We value you and your trust in us! Thank you! -Brett"
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jim pults

March 3, 2020

5  out of  5
rating by jim pults
"Very helpful and there when you need him"
We responded:
"Thank you so much for the five star review Jim! Means the world to me. And I promise we will always be there for you!!! Thanks again -Brett"
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Chris Fahey

August 6, 2019

5  out of  5
rating by Chris Fahey
"👍👍's up! 😃"
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Connie Bird

April 23, 2019

5  out of  5
rating by Connie Bird
"My insurance agent, very friendly staff"
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Irene Haas

April 23, 2019

5  out of  5
rating by Irene Haas
"He is a good insurance for cars and trucks too"
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Mori Oestreich

December 15, 2018

5  out of  5
rating by Mori Oestreich
"Brett, Joyce, and Melissa are the best in the business! Always the best customer service possible! Always willing to go above and beyond to make sure their customers needs are met! Finally have found a forever insurance agency!"
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Kelly Pumper

September 11, 2018

5  out of  5
rating by Kelly Pumper
"I recently worked with Melissa Barnett on an insurance claim and I cannot express my extreme gratitude for how personally cared for I felt the entire time. Never once did I have to call her to see where we were at with the claim as she kept me informed every step of the way! She made sure to work with my schedule, getting the claim through and processed in a timely matter. She is a true professional and very knowledgeable in her field. I am so grateful for how much she helped me turn a disaster into a much more manageable situation!"
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Sean Goehring

August 29, 2018

5  out of  5
rating by Sean Goehring
"Very easy to do business with. We all know insurance is a necessary evil, so a firm that cam make that process as easy and still make me feel like they are keeping an eye out for me will retain my business. I have since moved away from the area but choose to keep my insurance with this agency."
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holly bryngelson

July 20, 2017

5  out of  5
rating by holly bryngelson
"Best agency I have ever worked with. Brett and his Staff are great. They know who am when I call and take care of all my insurance needs. I wouldn't go to any other agency and I recommend them to everyone. Love State Farm, especially this Agency!"
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Kerry Shields

May 10, 2017

5  out of  5
rating by Kerry Shields
"This is by far the best insurance agency around. The staff takes care of you as if you are a member of their own family and you are!"
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martin walsh

January 21, 2017

5  out of  5
rating by martin walsh
"Very good workers. I went here with my wife and I'm going to be switching to this place very soon."